Answers before creating your Miniu figurine

Most orders take about 3 to 4 weeks after payment confirmation. This includes production-file preparation, printing, retouching, packing, and delivery; the initial Preview is generated in the app before ordering. Delivery can take a little longer far from Bangkok. For an important date, contact LINE @miniu_bkk before ordering to ask about paid priority handling. Availability depends on the schedule and must be confirmed by the team.

Use the clearest photo you have. The better the photo, the better the figurine can be. Good lighting, a visible face and body, and clear clothing details help Miniu understand the person, pet, or character more accurately.

No. You do not need to prepare anything technical. Miniu handles that for you. You only bring the photo and the story; we turn it into something physical and personal.

The Preview helps you see the creative direction before production. It is used to check the style, pose, and main details. The final figurine is a real small object, so some tiny details can vary depending on size and production constraints.

Small requests can be made if something important needs adjustment. If you want multiple changes, closer guidance, or the best possible result, we recommend choosing Expert Touch, where an expert reviews the figurine with you before production.

Miniu currently offers four starting sizes: 4 cm, 6 cm, 8 cm, and 10 cm. If you want something bigger, contact us. Miniu can handle larger projects up to 50 cm depending on the design.

Price depends on size, number of people or pets, clothing, accessories, base, pose, and design complexity. A simple single figurine is not the same work as a detailed family, pet, or scene.

Starting prices are ฿1,300 for 4 cm, ฿1,900 for 6 cm, ฿3,200 for 8 cm, and ฿4,500 for 10 cm. The final price is shown before payment.

You can pay in Thai baht by PromptPay or card, depending on the payment methods available at checkout.

Checkout shows the final total, payment methods, and delivery information before confirmation. If you need something specific, contact us before ordering.

We deliver to addresses in Thailand. Delivery may take a little longer for addresses far from Bangkok or major cities.

Yes, some parts can be delicate, especially small accessories, glasses, fingers, ears, tails, or thin details. Larger sizes usually make details easier to read and more stable.

Yes. Miniu can create figurines from photos of people, pets, couples, families, or custom gift ideas. For multiple subjects, a larger size is usually better.

After payment, we send email updates at each major step: production-file review, printing, retouching, packing, and delivery. You can also follow the order from your Miniu account.

Contact support quickly with photos of the figurine, packaging, and shipping label. Miniu will review the issue and explain the next step.

You can contact us by email at contact@miniu.in.th or on LINE Official Account: @miniu_bkk for pre-order questions and order follow-up.