Start or follow an order
If you already uploaded a photo or started a creation, open the Miniu app to see your Preview, creation status, order details, and account-related information.
Open Miniu appMiniu support
Talk to the Miniu team
Choose the right contact path for your question, from photo choice and sizing to Preview, pricing, payment, order status, or delivery.
Main email: contact@miniu.in.thLINE support: @miniu_bkkFollow order status in the Miniu app
For questions before ordering
If you are unsure about the right photo, size, style, price, gift direction, or special detail, send your question to the Miniu team by email.
contact@miniu.in.thLINE for quick questions
You can contact Miniu on LINE Official Account: @miniu_bkk for pre-order questions, photo choice, sizing, payment, or delivery help.
LINE @miniu_bkkCustom quote request
For multiple figurines, company gifts, events, larger sizes, or more complex details, send a brief so the team can review the scope and suggest the right next step.
See custom quote pagePricing and payment
Checkout shows the available payment methods and the final total before confirmation. The final total is always shown before confirmation.
See pricingDelivery
Miniu delivers to your home. Addresses far from Bangkok or major cities can take a little longer, and we send email updates at the main order steps.
Read the FAQAfter receiving your figurine
If there is a problem with the figurine, parcel, or delivery, contact us quickly with your order email, photos of the figurine, packaging, and shipping label so the team can review it properly.
Email usBefore you message us
Many answers are available right away
If you are comparing size, price, timing, or payment methods, the FAQ and pricing pages can help before you start creating.
Ready to start from your photo?
Start creating from a photo, or contact the Miniu team if you need guidance before deciding.